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Bringing Your Vision to Client’s Brand

Wednesday, February 2nd, 2011

The most valuable service I can offer my clients is my personal vision.  I have a certain way of seeing the world so I focus on that, not on giving the client what I think the hot style is in the industry. I would always be a step behind if I was only chasing the transient industry fads.  Find your vision, trust your eye.

When I am approached by a possible client, I like to show images I feel would fit within their brand to see if our ideas for the brand are somewhat consistent.  If we work together, rather than providing them with only the one or two images they asked for, I like to provide a photo library of images where each image can work with the others to show an overall consistency, a fluid vision.  Beyond filling their immediate image needs, this hopefully gets their minds racing with greater ideas of how they can incorporate the images in various other campaigns.

Long term working relationships are formed when your vision is adopted by the client and it becomes their vision too.

One of my clients that I have this relationship with is here in Virginia, Bon Secours Health System and their agency, Free Agents Marketing.  We began working together in 2009 and although the work is nothing too exotic or uber-exciting, they believe in my vision for their photography and have given me the freedom to place it directly into their branding.  Brand-Vision Utopia!  Long term working relationships are formed when your vision is adopted by the client and it becomes their vision too.  This makes it harder to use multiple photographers because consistency is lost, and keeps you in business.

“The first time we met Casey, he talked about creating a library of images for us, which was something we, too, were hoping to achieve.  You can see how this image library he’s created helps us maintain consistency across the Bon Secours brand,” Suzanne Doran, Art Director at Free Agents Marketing. You can see some of the images from the Bon Secours photo library below.

Bringing your personal vision to a clients brand.

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Who I work for

Wednesday, December 22nd, 2010

I met Maggie Ingram on a cold December night for a portrait shoot. We shook hands and went through the normal motions of getting to know each other. I asked her to bring her daughters with her, not only because she regularly sings with them, but because I wanted her to be surrounded by loved ones in hopes that she would be more comfortable. I started setting up a single light and sat Maggie in a chair with a hymnal. I asked if she had a favorite song she could sing for me while I tested the lighting.  She looked at her daughters and started into a beautiful hymn. Slowly Maggie began to clutch her hymnal and her eyes closed, her voice rose and soon, she was lost. To her, nobody else was in the room, nobody could hear her except for her God.  It was a moment in my life I will never forget. At no point have I ever felt more surrounded by the Lord. I could feel him all around me. I couldn’t help but shed a tear and by the time she opened her eyes and sang the last note, I had it.

Moments like this help me to forget about all earthly worries that weigh me down as a professional, a man, a husband, a father. Its a beautiful reminder of what life is all about: Living for God.

I used to keep my favorite verse on the front page of my website,  Colossians 3:23 “Whatever you do, work at it with all your heart, as working for the Lord, not for men.” Faith seems to be something we don’t talk about in a professional setting.  Often, it is laughed upon and I say nothing to defend it. I am disappointed in myself for not keeping it there when I went through my rebranding, but my hopes are that I do a better job of keeping my faith on the forefront of my business in the new year.

Colossians 3:23 “Whatever you do, work at it with all your heart, as working for the Lord, not for men.”

I often find that I get depressed when looking at other photographers amazing work or see what exciting projects they are working on.  In the past this has eaten away at me and made me think less and less of myself. For the past year, I have prayed nightly that I can put my personal, business ambitions aside, and place it entirely in the hands of the Lord.  I want to work for Him.  By recalibrating my standards of success, from appeasing the industry to finding value in my family, friends, and the love of photography, I have found a richness I never anticipated.

I may not be as wise or gracious as Maggie, but I long to see my photography as my hymn and may it be glorifying to my Lord.

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Guest Blog Post – Kate Magee Joyce

Monday, November 22nd, 2010

In some ways, I guess you could say that my internship with Casey began three years ago. Casey and I both graduated from James Madison University.  We never met during college but I recall an article written about Casey challenging others to “Be the Change.”  I was inspired by Casey’s work as a photographer and respected his creative “eye”.  Casey’s incredible photos began to inspired my own creative approach.  I continued following his work even during my year and a half I spent in Kenya as a photojournalist.  Its during that time in Africa that I first heard of Casey’s internship and applied.

Fast forward to September: as the internship was approaching, I joined Casey to second shoot a wedding.  I had a two hour drive to get to the location and yes, the air conditioning was on full blast the whole drive to fight off sweaty palms.  This was a day of firsts for me: first time meeting Casey, first time shooting with him, first wedding shoot, and first day of new beginnings for me.  I had an idea in my mind what this internship would be like: running around like a crazy stereotypical intern…faxing off invoices, making Starbucks runs, carrying heavy equipment everywhere, and feeling like I could never add up.  This couldn’t be further from the truth.  When I arrived at the wedding and met Casey, he greeted me with sincere kindness and excitement that I was joining him in shooting this wedding.  He encouraged my photography throughout the night and gave me tips when he would see a weakness of mine, without ever making me feel inadequate.  He never degraded me for not having as much knowledge about photography but rather built me up in the skills I do have.  I felt overwhelmed leaving the wedding but not because I felt like a failure or because of something he said; no, I felt overwhelmed because I realized how much this internship was going to help me.

A week later I moved down to Richmond, VA and began my internship.  From the first day until now it has been a whirlwind.  I was able to join Casey on four weddings and countless commercial shoots.  I greatly respect Casey as a photographer and a teacher.  He seized every moment to teach me more about photography whether it was when we were driving to a shoot or as he was photographing a client.  I learned so much about the technical skills of photography both in camera and post production.  I learned about running my own business and running it well.  By watching Casey interact with his clients, I learned a lot about carrying my joy of photography throughout the entire process, starting and ending with my clients.

Prior to this internship I was shooting most of my photos mostly based off of my “eye,” fully knowing I lacked a lot of knowledge about the technical workings of my camera.  Casey essentially broke down my photography skills both creatively and mechanically and rebuilt them.  He taught me how to make the most out of every setting and to not settle for the image your eye sees.  Once I got a handle on this skill my photography took off.  It was like I was seeing in a whole new way.  I still have my “eye” but the creative possibilities have exploded.  Just the other day I was on my way to a friend’s wedding when she called in a panic because her photographer never showed up to the hotel to get the precious shots of her getting ready with her bridesmaids, mother, and grandmother.  With the knowledge I’ve gained from Casey I was able to walk into that hotel room and confidently snap the memories that otherwise would have been lost forever.

Casey always made me feel like an important investment- someone he valued enough to share his knowledge with.  I don’t think I can properly explain through written word what this has done for my confidence as a photographer.  I have had many people in my life encourage my photography and my creative eye and I am so blessed to have had their encouragement.  Under Casey’s guidance I can honestly say I am now starting to believe it, and that is priceless.

*** Kate proved to be a vital part to my business and what I can offer to my clients and has since joined Casey Templeton Photography as an associate. You can view more of her amazing work on her website: http://www.katemagee.com

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Keep your clients coming back

Thursday, August 12th, 2010

I am always on the lookout for new clients, however, I put just as much effort into keeping my existing clients happy. In the commercial/advertising industry, a photographer out of site is most certainly a photographer out of mind.  So here are a few things I do to foster my existing client relationships and keep my name at the top of the list for upcoming projects.

  • Under promise, over deliver.
  • Be quick to deliver the work and make the process of your clients obtaining your files quick and easy (see “Utilizing your FTP“).
  • Handwritten thank you notes for all jobs, small or large.
  • Be responsive and accessible – answer emails and phone calls quickly.
  • If you haven’t heard from a client in a while, send a note, email or quick call.  Don’t say “What gives!? Why aren’t we working together?” Just check in.
  • Before submitting an estimate, be considerate of their budget if they have one. You don’t want to lose a client because you assumed the job was much bigger than it is and you submit an estimate that is twice the size of their budget.  This could send a client walking.  It never hurts to ask what their budget is.
  • Never drag your feet on providing an estimate and with a returning client, try to be more flexible with your prices than a first time client.
  • Be consistent with your estimates and do your best to consistently complete a project under budget.
  • Keep good record of receipts to provide an all encompassing invoice.
  • Always remember you are representing your client when on a job.  Show up more dressed up than you think you need to be.  Stay calm, cool and collected.
  • Don’t friend a client on Facebook, let them friend you.
  • Find your client’s personal comfort level of talking about business and personal issues and don’t cross it.

Your goal is to have your clients come to you and single bid the jobs.  But know the moment you get a new client is the moment you start losing them (Mad Men, I think).

p.s. It may be a bad idea to submit your clients emails to http://clientsfromhell.net/

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